Our Professional Services Offering
In today's competitive marketplace, there's no room for costly, inflexible software systems. The software that runs your business must deliver on its promises to reduce cost and risk. Masterplan offers a wide range of professional services to better assist your company's needs. We provide professional consulting services, hosting solutions, implementation and integration services.
Since every customer's needs vary, our team of consultants tailor the approach to each customer. Our consultants can assist with hardware selection and integration, project management, training, planning the implementation and more.
Our hosting services provides piece of mind that our software will always be available when it is needed. With our redundant cloud patform, we can guarantee atleast 99.9% up-time.
We work closely with our customers from the beginning of the project and through post go-live.
Our integration services can assist with linking 3rd party software solutions to the Masterplan system. Whether that is a customer portal or accounting package we will work closely to make that happen.
We understand that not all businesses are run the same way. When customizations are made, whether that is a report or screen modification, an update will not overwrite those changes. Our software can be tailored to your exact needs.
No software package can be successfully implemented without proper training. Our experienced technical support staff can identify the best way to get your shop up and running on our software solutions in the shortest time possible.